Help & F.A.Q

You can place an order either via email, fax or over the phone.

Yes of course. We can provide you with a free no obligation quote and site visit if required. Please contact us via email info@rochestershire.co.uk or phone 01308 868743.

There is no minimum order. No job is too small!

Yes. You are more than welcome to come and view the equipment at our premises. Please ring 01308 868743 to make an appointment.

A normal hire period consists of delivery on day 1, use on day 2 and collection on day 3. However we are flexible and can adjust hire periods, delivery and collection dates to meet your needs.

In theory we can deliver nationwide. However the main area we cover is Dorset and the South West. Please contact us if you have a specific query or requirement.

We ask that you make a 25% deposit to secure your booking.

We accept cash, cheques, Visa and Mastercard.

A delivery/collection charge is applicable on all orders. The charge is levied depending on distance from our depot and the number of vehicles required.

We will always accept reasonable amendments. Please try to give us as much notice as possible though.

Any goods lost or damaged will be charged at the replacement cost. Broken items are not to be returned.

The hire charge includes cleaning but all items must be rinsed and free from surplus food.

No. The hire charge includes laundering. All linen is to be returned in the bag provided and free from all debris. Linen damaged by fire or non removable stains will be charged at the replacement rate.

Our stock is constantly being updated please ask if you require something that is not listed.